This Privacy Notice applies to www.rachaelmerrisonart.co.uk
Rachael Merrison is the data controller for this website (collectively referred to as “we”, “us” or “our” in this Privacy Policy). This means that we determine the purposes for which, and the way in which personal data (Personally Identifiable Information) are processed, in line with all applicable data protection laws.
Your privacy is taken very seriously and any information you share with us well be kept securely and safely. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data in accordance with our website.
What personal information do we collect from the people that visit our website?
When ordering on our site, as appropriate, you may be asked to enter your name, email address, phone number, mailing address, credit card information or other details to help you with your experience. Your name and email address will also be collected if you choose to subscribe to our newsletter
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, browse the website or enter information on our site using a contact form.
How do we use your information?
We may use the information we collect from you in the following ways:
To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To follow up with you after correspondence (email or phone inquiries).
To market our mailing list, with your consent.
To comply with any applicable laws and regulations (eg prevention of fraud).
Meeting internal audit requirements.
How do we protect your information?
Our website is hosted by Squarespace, who provide a security team dedicated to keeping personal information safe and maintain administrative, technical and physical safeguards that protect your information. For more information please refer to their Privacy Policy.
A variety of security measures when a user places an order are in place to maintain the safety of your personal information. All transactions are processed through a gateway provider (PayPal) and are not stored or processed on our servers.
How long do we keep your information?
If you join our mailing list or contact us we will retain your contact details for as long as deemed necessary or until you ask us to remove them.
Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.
For further information about retention of your information by Squarespace please refer to their Privacy Policy.
What rights do you have over your data?
If you have an account on this site, have subscribed to a newsletter or have contacted us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can change or review your personal information by emailing us at rachael@rachaelmerrisonart.co.uk or using the update option at the bottom of every email.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
While you visit our site, we’ll track:
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Understand and save user’s preferences for future visits.
Help remember and process the items in the shopping cart.
We use Google Analytics cookies to help us understand how visitors use the website. You can find out more about Google’s terms HERE
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off by disabling cookies in your browser it will turn off some of the features of the site.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the Paypal Privacy Policy for more details.
We agree to the following:
Not to use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at rachael@rachaelmerrisonart.co.uk
Or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
You will be notified of any Privacy Policy changes on our Privacy Policy Page.
www.rachaelmerrisonart.co.uk
PO Box 4336
Manchester
Lancashire, M61 0BW
United Kingdom
rachael@rachaelmerrisonart.co.uk
Last Edited on 03-09-2023